Assistant Front Office Manager

We are looking for a passionate candidate as an Assistant Front Office Manager who will assist in overseeing the daily operations of the Front of House and Guest Services. Direct and supervise operational activities of the Front Office to provide the highest standards of courteous service.

Your Responsibilities:

• Communicate and liaise with other departments to ensure proper handling of guests and groups
• Review VIP reservations, amenity orders, and resumes for incoming and in-house guests. Update regularly the system for inventory and non-inventory groups
• Coordinate with Reservations, Guest Services and SEA departments on guest requests, special accommodations, excursions etc.
• Analyze data to prepare daily forecasts of expected arrivals and departures.

Our Requirements:

• Any combination of education and experience equivalent to a 4-year college or experience that provides the required knowledge, skills and abilities
• One year Front Office management
• Ability to communicate effectively in English, written and verbal; Other languages (German, Russian, French,
• Spanish, Chinese) is an advantage
• Customer-driven, excellent customer care skills and interpersonal relations
• Preferably with an island resort experience

We offer a great opportunity to make your mark in a company that it is focusing on development and career grow.